Brian Meloche's Blog I'll blog about ColdFusion, weight loss, podcasting and life with too many pets! :-)

Now, for those of you who read my previous post about good customer service dealing with Marriott, you'll find that this story is worth a mention...

Of all companies to get good customer service from... I got a call from GoDaddy today! Greg in customer appreciation called me today, making sure that my recent domain renewal went as expected. In fact, I had not intended to renew the domain in question, and Greg was immediately able to rescind the renewal. Then, he asked about my upcoming renewal of this domain, and was able to handle that over the phone. Then, after asking if there was anything else, I had mentioned that I had charged about my CFUG's transfer, when we had trouble getting that transferred (not on GoDaddy's end). Greg was able to credit me back for the failure.

You don't expect customer service like this for domains that cost $9 a pop per year, but, I have to say that I was definitely impressed. GoDaddy will now be my exclusive domain registrar from now on!!!

And NO... I have NOT received any compensation for this post, and I do not have GoDaddy ads and there are no links in this post. I just had to tell people about it... I was impressed.